During your time away from school and friends, you may need someone to talk to. Remember – asking for help is a sign of strength! Please refer to the following online or phone resources:

  • If you, a friend, or a family member are experiencing a mental health crisis call 911.

1. Woolwich Counselling

2. Lutherwood

3. Woolwich Community Services

4. LGBTQ Services OK2BME 10 Things to do!

If you want to talk other LGBTQ2+ youth who might get what you are going through you can reach out to YouthLine. Call 1.800.268.9688 or text 647.694.4275. Please note they are only available during certain times.

5. Here 24/7 Phone 1-844-437-3247

6. Kids Help Phone – 1.800.668.6868 Text Crisis Support Line – text crisis support 686868

7. The Sexual Assault Support Centre of Waterloo Region has a 24/7 support line: 519.741.8633

8. Free Counselling Services

What does mental health and well-being have to do with school?

Good mental health is vital to our well-being. It provides us with a positive world view, helps us to deal with life’s challenges, and supports healthy relationships with our friends, families and communities. Mental health helps us to reach our potential.

Who can I talk to at school regarding my child’s mental health concerns?

  • You may find it helpful to speak to your child’s teacher. The school Principal and/or guidance department (in secondary schools) is always a good place to go for help too. They can connect you with other resources you may need.
  • Each school has access to a designated school social worker and psychologist through a referral process that happens at the school.
  • If you are worried about your child’s mental health or safety, or that of someone else, be sure to ask for help from a health care professional.

Where can I go in my community for help if I am concerned about my child’s mental health?

  • Crisis Services of Waterloo Region (available 24 hours a day/7 days a week) – 519-744-1813 or 1-844-437-3247
  • Front Door – Access for Children and Youth Mental Health Services in Waterloo Region – 519-749-2932
  • Ray of Hope – Youth Addictions – 519-743-2311 · 1081 King St E Kitchener

Walk-In Counselling Service

A Walk-in counselling session does not require an appointment and you can receive immediate assistance on the spot. Content discussed in walk-in sessions is held in strict confidence as with any other counselling relationship. Through a single family counselling session, experienced counsellors help identify issues and equip families with tools and strategies to address their concerns. They can also help determine the next steps for service. The focus of the session is determined by each family’s unique needs. A Walk-in counselling session does not require an appointment and is free of charge. The last appointment is one hour before closing. Please check the organization’s website for up to date information on walk-in dates and times.

Front Door: Access to Child and Youth Mental Health Services
Tuesday: 12pm – 6:30pm at Lutherwood, 35 Dickson St, Cambridge
Wednesday: 12pm – 6:30pm at Front Door, 1770 King Street E., Kitchener
Thursday: 9am – 3:30pm at Langs, 1145 Concession Rd., Cambridge
Saturday: 9am – 3:30pm at Front Door, 1770 King Street E., Kitchener

KW Counselling
Thursdays from 12 pm – 6 pm at 480 Charles Street, E., Kitchener

Suicide Prevention

Tell someone if you have concerns or thoughts about suicide.
Call the crisis line (1-844-437-3247)
Call 911 if it is an emergency
Check out the resources at: